Support Policy Page

"Support Policy"

This support policy of BoiBitan will regulate user assistance of our online book-selling products and services to all clients, employees, and affiliates. By using boibitan online bookstore in bd, you agree to the following support terms. If you do not agree with any of these support policy statements, please contact us before using our website We have the right to change our support policy without prior notice. We advise all users to regularly check this terms and conditions page regularly and be informed of its latest version.

General Information

BoiBitan support policy explains support-related questions and identifies the issues covered by customer support plans. Further, this policy reflects our terms and conditions related to our online book delivery in Bangladesh.

Support Time

Our support time that relates to online book purchases in bd, over the mobile phone is during working hours from 9.30 am to 6.30 pm, in addition, we provide support via email 24/7. You can also communicate with us on our LinkedinFacebook page and Instagram.

Free support

The General free support plan covers all purchased items related to buying books online. The customer has the right to get free support during online book-buying orders, starting from the purchase date to product delivery. The purchase date is considered the date the customer creates the purchase order.

  • The support term for boibitan can expire even if the client purchased the product but didn't comply with the terms and conditions after completing the order.